Information

Natural Ingredients
All of Bee Naturals Products are made from the highest quality natural ingredients, however we always recommend that you test any of our products on a small inconspicuous area first to ensure your satisfaction.

Product And Packaging Weight
All  of our Products have the stated weights, and we try strive constantly to ensure the weight is correct. However as all of our products are handmade, there is the possibility of the weight varying by +/-10%.

Postage
All of our products are dispatched within one working day of receipt of your order, subject to stock availability. Delivery times may vary according to the postage option selected. For international orders, additional taxes may be payable for goods entering the recipients country. Any additional taxes are the sole responsibility of the purchaser and must be paid in the country of receipt by the required method.

Product Appearance
All photographs of our products are an accurate representation of the products appearance. However, as all Bee Natural products are handmade, there may be some very slight colour variations to the photograph.

Bee Naturals Customer Guarantee
We are committed to providing all of our clients 100% satisfaction with our service and products. Bee Naturals are happy to refund or replace any faulty goods and in the unlikely event of any error with your order we will address it as a matter of urgency. Any purchased goods may be returned within 14 days from the date they are received, subject to the item being unused and unopened, we will be happy to refund the full purchase cost, excluding return postage which must be paid by the purchaser.  Should you require for any reason to cancel your order, then please contact us within seven days / one week of the date on which your order was placed.  We can be contacted by telephone, post or email. 

This guarantee does not affect your statutory rights.